 |
Q-01 - My ATC Rechargeable Batteries or ATC charger becomes warm while charging. Is it normal? |
 |
|
 |
|
|
Yes, it is normal. When the charger is transferring energy into the battery, it warms both the cells and charger up. Battery will return to room temperature within minutes after the charging process stops. |
| |
|
|
|
|
 |
Q-03 - Can I charge ATC cells with other capacity in my ATC charger? |
 |
|
 |
|
|
Yes. All ATC Ni-MH batteries can be charged in ATC chargers. Longer charging time is needed for larger capacity batteries. |
| |
|
|
|
 |
Q-04 - Can I charge other brand cells within my ATC charger? |
 |
|
 |
|
|
ATC charger is able to charge other Ni-MH AA or AAA batteries. However we recommend using only ATC batteries within your ATC charger as ATC cannot guarantee the performance, quality and safety of batteries from other brands. |
| |
|
|
|
 |
Q-05 - Can ATC Ni-MH Rechargeable batteries be used in my device? |
 |
|
 |
|
|
Yes. ATC Ni-MH batteries can be used in regular devices as long as the size is correct. However ATC suggests referring your device user manual for compatibility. Ni-MH batteries are most suitable to high-drain devices, e.g. digital cameras, which usually consume regular alkaline batteries in a short period of time. |
| |
|
|
|
 |
Q-06 - When charging is complete, do ATC chargers shut off automatically? |
 |
|
 |
|
|
When the normal charge is complete, ATC chargers will switch to a trickle charge. When it is not in use, ATC recommends unplugging the charger. |
| |
|
|
|
 |
Q-07 - Is it safe to leave the batteries in the ATC charger overnight? |
 |
|
 |
|
|
Yes, because of ATC's built in safety features, batteries can stay in the charger overnight safely. ATC recommends unplugging the charger after use. |
| |
|
|
|
 |
Q-08 - Is it possible to recharge the ATC Ni-MH batteries fully before complete discharging? Do they have 'memory effect'? |
 |
|
 |
|
|
Memory effect does not occur on Ni-MH batteries and they can be charged even when they are not completely discharged. If batteries have been stored for more than one month, you should recharge them before using in order to maximize the power. |
| |
|
|
|
 |
Q-09 - Can I mix new batteries and old batteries in my device? |
 |
|
 |
|
|
No. Please do not mix old and new batteries. |
| |
|
|
|
 |
Q-10 - Can I mix batteries with different capacities in my device? |
 |
|
 |
|
|
No, capacities of the batteries used within your device should be the same. |
| |
|
|
|
 |
Q-11 - Should I charge new ATC Ni-MH rechargeable batteries before using them for the first time? |
 |
|
 |
|
|
Yes. Charging of new batteries is recommended to guarantee better performance as they are not fully charged upon purchase. The first charging time should be shorter than usual as they are, on the other hand, not fully discharged. In fact, charging 2-3 times of Ni-MH batteries is required before delivering the best performance. |
| |
|
|
|
 |
Q-12 - How many times can I charge my ATC Ni-MH batteries? |
 |
|
 |
|
|
You can recharge them for more than few hundred times. The cycle life of Ni-MH battery depends on factors like shelf life, temperature and storage conditions. The number of charges available vary is affected by charger you use. In general, slow chargers can prolong the cycle life and increase the lifetime to more than 500 charges while fast chargers may shorten the life time to 150 charges. |
| |
|
|
|
 |
Q-13 - If my ATC charger seems unable to charge, what should I do? |
 |
|
 |
|
|
Our suggestion: |
‧Unplug the charger between each use
‧Make sure the batteries are positioned correctly in the correct slots
‧Ensure you are attempting to charge ATC Ni-MH rechargeable batteries
‧Read the instruction manual carefully for the correct sequence of LED light |
| |
|
|
|
 |
Q-14 - What is the difference between Ni-MH and older Ni-Cd rechargeable batteries? |
 |
|
 |
|
|
Both of them are rechargeable, but Ni-MH batteries equipped with higher energy density and provide up to 4 times the electricity of older Ni-Cd batteries for each charge. |
| |
|
|
|
|
|
mAh (milli-amp-hour) ratings indicate the power capacity of the Ni-MH batteries battery. The higher the capacity, the more long-lasting the battery will be between charges. |
| |
|
|
|
 |
Q-16 - Do rechargeable batteries lose their charge when not in use? |
 |
|
 |
|
|
All Ni-MH batteries lose their charge when leaving idle. However, the capacity loss rates are different. Some of them self-discharge at a rate around 1.5% per day. ATC Rechargeable batteries lose charges at a rate of about 0.5% per day. Generally speaking, Ni-MH rechargeable batteries can be stored up to 3 years under a relatively environmentally controlled condition. |
| |
|
|
|
 |
Q-17 - Can I use alkaline batteries in an ATC battery charger? |
 |
|
 |
|
|
alkaline batteries are not rechargeable and should never be placed in any battery charger. |
| |
|
|
|
 |
Q-18 - Can I use another manufacturer's charger to charge my ATC Ni-MH Rechargeable batteries? |
 |
|
 |
|
|
ATC recommends not using chargers from other brands to charge ATC Ni-MH Rechargeable batteries. The performance of ATC Ni-MH Rechargeable batteries is the best when using with ATC chargers. For other chargers that are not designed properly, it worsens the performance by overcharging, undercharging, or overheating of batteries. |
| |
|
|
|
 |
Q-19 - Why are rechargeable batteries 1.2 Volt? |
 |
|
 |
|
|
Because of the internal active materials (fuels) in the chemical system of rechargeable batteries, the operating voltage varies among different type of batteries. For rechargeable batteries, the operating voltage is around 1.2Volt while alkaline batteries are 1.5 Volt. However, this does not affect the performance of the Ni-MH battery. |
| |
|
|
|
 |
Q-20 - How can I recycle my rechargeable batteries? |
 |
|
 |
|
|
Rechargeable batteries can be recycled at any Rechargeable Battery Recycling location without any fee.
|
| |
|
|
|
 |
Q-21 - What factors should be under consideration when choosing a Ni-MH battery charger? |
 |
|
 |
|
|
he factors should be considered: |
‧Your personal needs
‧for traveling? For home use? For all kinds of battery: AA/AAA/C/D/9V?
‧What battery capacity (mAh) is best used for this particular charger
‧Special features:
Charge time
Charge status indicators
Warranty
Dual voltage
Compact design
Fold-out plug versus external adapter cable
On/Off switch
Car adapter
How many batteries it charges
What size battery it charges |
| |
|
|
|
 |
Q-22 - Can you tell me the difference between a smart charger and timed charger? |
 |
|
 |
|
|
A smart charger can detect the battery status and if the batteries are charged, it will stop charging automatically. A timed charger stops only when it has charged batteries for a specified period of time.
|
| |
|
|
|
 |
Q-23 - How do I know if a charger is dual voltage and can be used overseas? |
 |
|
 |
|
|
Rechargeable batteries can be recycled at any Rechargeable Battery Recycling location without any fee.
|
| |
|
|
|
 |
Q-24 - Why do the lights blink on my ATC battery charger? |
 |
|
 |
|
|
Typically, a blinking light indicates one of three events. The first one is bad contact. Check if the contacts of battery and charger are both clean. A cloth can be used to clean the contacts after unplugging. A pencil eraser is suggested for excessive dirt. Also check if the battery is fitted correctly. Otherwise, it may be a bad battery or a bad channel.
|
| |
|
|
|
|
|
Our customer service experts can answer all your ATC questions or you can contact us electronically. We will response within 24 hours.
|
| |
|
|
|
| |